Redress Support Service

Summary of activity April to June 2024

April to June 2024:

Summary of activity of the Redress Support Service

The Redress Support Service continued to support people on their redress journey in April to June 2024. Our summary of activity report highlights key figures, feedback and further information about the work we do.

For example, we received feedback such as:
“I feel more positive and mentally stronger after being given the support I received.”

(Feedback shared about the Redress Support Service)

“Excellent level of service. Wellbeing staff did a brilliant job. It completely removed the emotional stress of trying to locate and track down records held.”

(Applicant feedback provided by Wellbeing Scotland)

You can view and download our summary of activity report here.

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Emotional Support Helpline

If you’re going through the application process for the Redress Scheme and  would like to speak to someone about how you are feeling,  the Emotional Support Helpline is here for you.

Phone for free: 

0800 211 8403 

The Helpline can also support you if you are thinking about applying for redress but haven’t made the application yet.
You can also contact us if you have already submitted your application.

The Helpline is open to anyone. You don’t need to be referred.

Please leave a message and we will get back to you.