The Redress Support Service was set up in 2021 to support people who are applying to Scotland’s Redress Scheme.
From the start, our support was in high demand. We worked to build a service that provides timely, high-quality support directed by the needs of the people we are working with.
We have created a short report covering our first full year in operation, from December 2021 to December 2022. We introduce you to our values, our team and approach, and some key figures about our work in the first year. Alongside this, we have shared some initial feedback from the people we have supported and from our Delivery Partners.