Redress Support Service

Delivery Partners

Link Workers work directly with each individual to help them in their redress journey. They also work with Delivery Partners to make sure everyone can access the right kind of support. Each partner has a dedicated team that provides support for people during the Redress journey. 

Wellbeing Scotland and Birthlink can support you in your record searches. They can help to:  

  • identify and find records  
  • compile the records and create a timeline of your time in care 
  • ensure you are updated regularly and supported throughout the record search process 

First Tier are our practical support partner. Your Link Worker can connect you with First Tier for support relating to your application.

“I felt the worker was very persistent and went to every avenue he could to get my information.” 
- about Birthlink
‘’I was always kept informed, kind and excellent service.’’
- about Wellbeing Scotland
“Totally made me feel at ease whilst I remembered my time in care.”
- about First Tier
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Emotional Support Helpline

If you’re going through the application process for the Redress Scheme and  would like to speak to someone about how you are feeling,  the Emotional Support Helpline is here for you.

Phone for free: 

0800 211 8403 

The Helpline can also support you if you are thinking about applying for redress but haven’t made the application yet.
You can also contact us if you have already submitted your application.

The Helpline is open to anyone. You don’t need to be referred.

Please leave a message and we will get back to you.