October to December 2023:
Summary of activity of the Redress Support Service
The Redress Support Service continued to support people on their redress journey in October to December 2023. Our summary of activity report highlights key figures, feedback and further information about the work we do.
For example, we received feedback such as:
“[They] gave me hope and encouragement to see the way forward and the strength to see it through.’’
(Feedback shared about the Link Worker team)
“Helpful. Understanding and patient. My support worker was caring throughout the process. Communication was good and easy to understand. The record search holder kept me informed.”
(Feedback shared by Birthlink)
Emotional Support Helpline
If you’re going through the application process for the Redress Scheme and would like to speak to someone about how you are feeling, the Emotional Support Helpline is here for you.
Phone for free:
0800 211 8403
The Helpline can also support you if you are thinking about applying for redress but haven’t made the application yet.
You can also contact us if you have already submitted your application.
The Helpline is open to anyone. You don’t need to be referred.
Please leave a message and we will get back to you.